Crisis Intervention Services are available 24 hours a day by calling, toll-free 1-800-621-8504(903-472-7242)
Behavioral Health & IDD Centralized Intake 1-800-669-4166
Outreach, Screening, Assessment, and Referral (OSAR) for Substance Abuse Treatment 1-800-588-8728 or 940-224-6200 Wichita Falls and surrounding counties

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Helen Farabee Centers specialize in providing access to community-based treatment and support services for persons with severe, persistent forms of mental illness, substance abuse and persons with intellectual and developmental disabilities.

Serving North Texas since 1969, the Center operates more than 20 program sites within our 16,655 square mile catchment area. Each month our Centers provide behavioral health and/or intellectual or developmental disability services for more than 10,000 people and, in many cases, their families.

While our Centers serve a large population over a very broad geographic area, we are dedicated to knowing and meeting the needs of the people who come to us for help as well as the communities we are here to serve.

Proudly Serving:

Archer, Baylor, Childress, Clay, Cottle, Dickens, Foard, Hardeman, Haskell, Jack, King, Knox, Montague, Stonewall, Throckmorton, Wichita, Wilbarger, Wise, and Young Counties.


 Helen Farabee Centers Hours of Operation

Monday-Friday, 8am-5pm

Closed on Saturday and Sunday. 

Please note that hours of operation are subject to change on holidays. 

 Crisis Intervention Services are Available 24/7 by calling 1-800-621-8504 (903-472-7242) 

Request for Medical Records

                                                   Fax: 940-696-6248                                                    Email:


We are happy to serve you in-person at any of our 11 service locations throughout the HFC Catchment area. While face-to-face appointments are encouraged, we can also offer phone/video services if needed. To continue providing the safest care possible, anyone entering a HFC location will be asked some COVID-related screening questions. Masks are encouraged. Anyone feeling ill should remain home and give us a call!


Open Access Mental Health Intake appointments will be on a first-come, first-served basis by walking in to any center location to begin the process. Our intake line is 1-800-669-4166.


Are you feeling overwhelmed by the COVID-19 pandemic? Help is available! Call the toll-free COVID-19 Mental Health Support Line at 1-833-986-1919 or text "HOME" to 741741 to speak with a professional via text.                                                                         

Covid-19 Information for HFC clients, visitors, and community partners:

Our goal is to continue serving individuals in the safest way possible while protecting their health and the health of our staff and community partners. 

We are screening all clients, visitors, vendors, and HFC employees with some basic questions regarding possible exposure to the Covid-19 virus. These are NOT tests, just questions. We will help clients with referrals to their primary care providers if they need to inquire about any symptoms. Appointments at HFC may be rescheduled if needed until the concern is reduced. 

If you know or suspect you have symptoms, please call your doctor and call us to reschedule your appointment. Stay safe by following CDC guidance to protect yourself and protect others. 


A new facility and program for Helen Farabee Centers to present is a hospital transition step-down unit!

This is a 6 bed facility located within Wichita Falls, TX. It’s a supportive and warm living environment to make a transition from long-term hospitalization to a less restrictive community setting. The residents fulfill a main criterion of long-term hospitalization. The length of stay at this facility is a year with consideration for up to an additional year. 

The ultimate goal is a transition to independent living within a community. This ultimate goal is facilitated by HFC’s intensive service array of medication services, skills training, counseling, supported services and peer services.




Helen Farabee Centers is listed as a charitable non-profit through Amazon Smiles. You can help us continue to provide crucial services to our communities in need by simply using the link: when you shop on Amazon!