Who to Contact

Contact our CLIENTS RIGHTS OFFICER if:

•  any of your client/patient rights have been violated

Connie Johnston - Director of Clients Rights and Protection
(940) 397-3370 Cell: (940) 636-8109
johnstonc@helenfarabee.org

500 Broad Street, Wichita Falls, TX 76301

• Report Abuse/Neglect/Exploitation (DFPS) 800-647-7418
• Complaint & Incident Intake IDD 800-458-9858
• Behavioral Health Ombudsman 800-252-8154
• Disability Rights Texas 800-252-9108

Contact our HIPAA/PRIVACY OFFICER if:

• there has been a breach of client private health information (unauthorized disclosure of health information) by HFC or HFC Associate.

Nicholas Mariotti - Director of Medical Records, HIPAA/Privacy Officer

• Phone: (940) 720-3516
• Fax: (940) 696-6248
• Email: mariottin@helenfarabee.org
• 516 Denver Street, Wichita Falls, TX 76301

Request for Medical Records

• Fax: (940) 696-6248
• Email: medicalrecords@helenfarabee.org

Contact THE CORPORATE COMPLIANCE OFFICER if:

• A violation of the Helen Farabee Centers Business Code of Conduct
• Suspected incident of waste, fraud, or abuse or any other questionable activity or practice